Privacy Policy

Privacy Policy

This privacy statement (“Policy”) explains the data we gather about you when you visit www.ashrayliving.com and use the website’s services (“Services”), as well as how we use and share that data.

A. THE COLLECTION OF YOUR DATA

1. COLLECTION OF PERSONAL INFORMATION

When used alone or in conjunction with other information, “personal information” is defined as information that could be used to quickly identify or contact you, such as your name, address, email address, phone number, etc.

Depending on how you interact with our website, we may gather different types of personal information from you. Your name, gender, age, account pan password, postal address, phone number, email address, contact preferences, ID proof (PAN, Passport, Aadhar, Voter ID, etc.), bank account/credit card/debit card details, proof of employment, proof of educational background, and other details that would help us confirm your identity are all examples of personal information that will be collected.

Additionally, we may gather any requests or feedback you make, any personal information you include in your profile, and any remarks or debates you make in any blogs, chat rooms, or other message boards on the Platform of the Website. The right to record communications and correspondence between Platform users is reserved by Ashray Living. All chat/messaging logs and phone recordings may be utilised, among other things, to monitor and stop abuse, protect users’ rights, settle disputes, etc. All chat/messaging logs and call recordings may be utilized, among other things, to monitor and prevent abuse, protect users’ rights, settle disputes, etc.

In our absolute and sole discretion, we may also request and gather other information from third parties, such as credit report data from a credit agency or information to confirm any identification information you provide during registration.

You promise to always provide accurate, comprehensive, and up-to-date personal information. Additionally, we’ll try our best to provide you the chance to ask us to update any inaccurate personal information you’ve given us or even to have it deleted if you want to—subject to any applicable legal restrictions. Additionally, we reserve the right to refuse to process requests that we determine to violate this Policy, the Platform Terms, and Conditions, or any applicable laws, necessitate an exorbitant amount of technical effort, compromise the privacy of others, or are otherwise wildly impractical.

2. PERSONAL INFORMATION RECURRING FROM SOCIAL NETWORKING SITES

You might occasionally be able to access our Platform using one of your other social networking accounts. If you choose to do so, you will be prompted to enter your email address and password for your social networking accounts. We will request your consent to access and gather your basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your account). If you give us access to this information, even if you later decide not to make it public, we will continue to have this information. We combine the data we get from these social networking sites with other data we have about you or have been given about you when we keep it.

These social networking platforms have control over the data they gather from you. Please refer to the privacy policies of the relevant social networking sites for details on how they may use and disclose your information, including any information you make public. Any third-party website’s use or disclosure of the personal data it gathers about you is beyond our control.

3. COLLECTION OF AUTOMATIC INFORMATION, USE OF COOKIES AND OTHER TRACKING DEVICES

Cookies, web beacons, and other tracking technologies are used by us and our third-party service providers, such as ad networks, to gather data about how you use our platform and services. This data may include the type of browser you are using, your ISP or operating system, your domain name, your access time, the previous website you visited, how many pages you have viewed, your IP address, and the kind of device you are using. We keep track of how frequently you use our Services and visit our Platform. In addition to the various uses listed in this policy, we use this information for Website analytics, to help us choose relevant advertising, to assess the effectiveness of our advertising campaigns, and for other lawful purposes. Your device ID may be obtained by us and transmitted to Ashray Living servers to prevent fraud. Cookies

By utilizing Cookies, we and our third-party service providers can gather data about you. A cookie is a little file that contains details about a user and is kept on their computer’s hard drive. The cookie provides information about your use of a certain website or aids in our analysis of online traffic. Web applications can react to you as an individual by customizing their operations to match your needs, likes, and dislikes thanks to cookies, which collect and retain information about your preferences. To recognize your browser when you visit the Platform, we may transfer one or more Cookies (a small text file made up of a string of alphanumeric characters) to your computer.

Some of these Cookies can be linked to businesses or websites operated by third parties. Both this Policy and the applicable third-party company or website’s privacy policy control how such Cookies may be used. For instance, when you click on adverts, Google sets cookies on your computer to track how well the ads are doing. We and Google will be able to determine that you saw the Google-delivered advertisement if you visit the Platform while having such Cookies installed on your computer. These Policies as well as Google’s Privacy Policy set forth the conditions for using these Cookies.

Disabling Cookies

You have the option to accept or reject cookies. The majority of web browsers allow cookies by default, but you can typically change your browser’s settings to reject cookies if you’d prefer. You might not be able to use the Platform to its full potential if you disable cookies since the Platform might stop working properly.

Pixel tags, clear GIFs, and other technologies. Similar to cookies in function, clear GIFs are tiny visuals with a distinctive identifier. Unlike cookies, which are saved on the hard drive of your computer, clear GIFs are subtly included in web pages. Clear GIFs may be used in association with our Platform to track visitor activity, assist in content management, and gather usage data, among other things. To track email response rates, and determine when our emails are viewed and whether they are forwarded, we and our third-party service providers employ clear GIFs in HTML emails to our clients.

You understand that not all organizations and/or nations to which we may transfer your personal information may have data privacy regulations that are as strict as Indian law or Ashray Living’s own rules. You agree that it is sufficient that we impose contractual duties on the transferee, obliging the transferee to abide by the terms of this Privacy Policy, when we transmit your personal information to any other business within or outside of India.

B. How We Make Use of the Data We Gather

• • To better understand your needs and give you a better Platform experience, we gather both your personal information and aggregate data on how our Platform and Services are used. We may specifically use your information for any of the following purposes:
  • To make our Services available to you, including signing you up for our Services, confirming your identification and permission to use our Services, and generally making our Platform and our Services available to you;
  • to provide customer service and address your questions;
  • for the purpose of retaining internal records;
  • in connection with the platform and/or services, to handle invoicing and payment procedures, including sharing with third-party payment gateways;

To maintain and improve our platform and services (for instance, we track information entered through the “Search” function; this enables us to determine which features of our platform users prefer and which features we might want to enhance; we may also use this information for troubleshooting, as necessary);

to occasionally send marketing emails to the email address you enter about new Ashray Living items, exclusive Ashray Living specials, or other Ashray Living content we think you might find interesting;

To get in touch with you through email, phone, fax, mail, or, if requested, text message to deliver the information or services you’ve asked for;

We may use your demographic information (such as age, postal code, home, and business addresses, and other various data) to more effectively facilitate the promotion of goods and services to appropriate target audiences and for other research and analytical purposes; To resolve disputes, to protect ourselves and other Platform users; For Ashray Living’s market research purposes, including but not limited to the customization of the Platform according to your interests;

Your personal information, in whole or in part, may be disclosed to third parties. Except for “sensitive personal information” as defined by the Information Technology Act of 2000 and the Information Technology (Reasonable security practices and procedures and sensitive personal data or information) Rules of 2011, such information shall include your name, email address, mobile number, and other information that can be used to identify you. Only legitimate uses, such as sending transactional messages, email notifications, or making promotional calls, are allowed for which this personal information is shared. Ashray Living does not support the illicit use of personal information by third parties.

Ashray Living occasionally uses customers’ personal information for unexpected and novel purposes not previously mentioned in our Privacy Policy. Ashray Living will use reasonable efforts to notify you of any changes to our privacy practices involving information we have already collected and will get your agreement before using the information for any purposes that may be prohibited by law.

It is further clarified that registering on the website constitutes your consent to be contacted for the purposes mentioned above on the mobile number shared by you, even if you are registered with the National Customer Preference Register (NCPR) and have opted out of receiving promotional calls and messages, and (ii) by way of SMS or email notifications or messages in any other electronic form.

Further, it is made clear that by registering on the Platform, you are granting permission to be contacted for the purposes mentioned above on the mobile number you provided, even if you are registered with the National Customer Preference Register (NCPR) and have chosen not to receive promotional calls or messages, and (ii) via SMS or email notifications or messages in any other electronic format.

C. ELECTRONIC NEWSLETTERS, INVITATIONS, POLLS, AND SURVEYS

You may choose to use or receive any of the following free services that Ashray Living makes available on the Platform of your choice. You might need to give more personal information than what is listed below in order to use some of the services listed below:

1. Online news publications

   We might provide users with a free electronic newsletter. Users who register for Ashray Living will have their email addresses collected for the newsletter mailing list. Users may opt-out of receiving newsletters during the registration process, click the link provided in each newsletter to access a subscription management page where they can unsubscribe from receiving newsletters, or modify their preferences on the Profile Settings page to remove themselves from this mailing list.

2. SEND TO A FRIEND By clicking “send to a friend,” users of our platform can voluntarily decide to electronically forward a link, page, or document to another person. The user must enter both their email address and the recipient’s email address in order to do this. The user’s email address is only used to identify the sender of the email to the recipient in the event of a transmission error. Nothing further is done with the information.
3. RESEARCH To make it simple for users to voice their thoughts to other users and to learn what our audience thinks about crucial problems, Services, and/or the Platform, we might provide interactive polls to users. Opinions or other poll responses are aggregated and cannot be traced back to a specific person. Users may be “tagged” by a system after casting a vote, limiting their ability to cast more than one vote for a given question. There is no connection between this tag and user-specific data.
4. QUESTIONS To better focus our content on Platform users, we could occasionally perform user surveys. Individual responses from these surveys won’t be disclosed to outside parties. With partners, other third parties, and third-party service providers, we will exchange aggregate data.

D. Security

We use technological and operational security measures that are logically created to assist safeguard your data from unwanted access or disclosure. For added security against unauthorized access and disclosure, Ashray Living may employ encryption, passwords, and physical security measures. However, no security mechanism is entirely effective. You should not assume that your private communications or personal information will remain private as a result of our inability to guarantee it. By, among other things, signing off after using a shared computer, using a strong password that nobody else knows or can readily guess, and keeping your log-in and password private, you should take precautions to prevent unwanted access to your password, phone, and computer.

Ashray Living disclaims all liability for any unauthorized access to your information, lost, stolen, or compromised passwords, and any unauthorized password activity on your Account.

E. DISCLOSURE

We may disclose the following information about you that we learn about you, including your personal information:

1. INFORMATION LEFT OUT FOR OUR AND OTHERS’ PROTECTION If Ashray Living reasonably believes that disclosing your information is required to comply with a legal process (such as a court order, search warrant, etc.) or another legal requirement of any governmental authority, if disclosing your information would potentially lessen our liability in a current or potential lawsuit, if disclosing your information is reasonably necessary to enforce this Privacy Policy, our terms, and conditions, etc., Ashray Living may disclose your information, including Personal Information. (iv) disclosure is required or appropriate to safeguard our rights or property, as well as the rights or property of any other person or entity, (v) disclosure is intended to assist in the investigation of or the prevention of unauthorized transactions or other illegal conduct.
2. INFORMATION GIVEN TO BUSINESS PARTNERS AND THIRD-PARTY SERVICE PROVIDERS For the provision and upkeep of the Platform, Services, and our business operations, we may enter into contracts with a variety of third parties, and Ashray Living may be required to share your personal information, cookie-generated data, and aggregate information with these vendors and service providers. To complete your payment, for instance, we might give your information to a credit card processing business. Your personal information won’t be used by vendors or service providers for any purpose other than to carry out their contractual responsibilities to deliver the Services to you. If you respond to a survey, we may also share your information with the survey provider. If we co-produce the survey with another organization, we will also share the results with that organization.
3. NOTIFICATION OF YOUR REQUEST TO NON-AFFILIATED THIRD PARTIES IN CONNECTION THEREWITH To provide your request for services with the most exposure possible, it may be shared with other websites with which we have contractual relationships. Your location and other contact information will be included in the post on the third-party website with the specifics of your request. However, interested bidders will be able to access your contact information (partial or complete) on our Platform by clicking on your request on the third-party website, as well as any other service provider on our Platform that is interested in bidding on your request.
4. INFORMATION GIVEN TO OTHER WEBSITE USERS Other visitors to our Platform will be able to see the comments that users post (see our discussion of User Generated Content below). Additionally, we will publish the survey findings (in aggregate form) on our platform.
5. INFORMATION DISCLOSED TO LAW ENFORCEMENT OR GOVERNMENT OFFICIALS We will provide law enforcement or other government officials with your information, including but not limited to your name, city, state, phone number, email address, user ID history, quoting and listing history, and fraud complaints, if we are required to do so by law, regulation, other government authority, or if we are otherwise cooperating with an investigation by a governmental authority.
6. IN THE EVENT OF BANKRUPTCY OR A CHANGE OF CONTROL

   Ashray Living hereby reserves the right to transfer the data we have gathered from Platform and/or Service users to any successor if Ashray Living experiences a change in control, including, without limitation, a merger or sale of all or substantially all of Ashray Living’s assets to which this Platform relates or other corporate reorganization in which Ashray Living participates. Additionally, Ashray Living may not be able to control how your information is transferred, used, or treated in the event of Ashray Living’s bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally. In this situation, Ashray Living reserves the right to transfer the information we have collected from users of the Platform and/or Services to non-affiliated third parties.

   Additionally, Ashray Living may not be able to control how your information is transferred, used, or treated in the event of its bankruptcy, reorganization, receivership, or assignment for the benefit of creditors, or the application of laws or equitable principles affecting creditors’ rights generally. As such, Ashray Living reserves the right to transfer the information we have collected from users of the Platform and/or Services to non-affiliated third parties in such an event.

7. INFORMATION DISCLOSED AT YOUR REQUEST If you request that we communicate your information to another user or a third party, or if you specifically agree to such disclosure upon receiving a particular service, we may share your personal information with that user or third party.

F. HYPERLINKS TO OTHER WEBSITES Links to other websites or resources that Ashray Living has no control over may be found on the Platform. Such links do not imply an endorsement of those external websites by Ashray Living. You agree that Ashray Living is simply offering these links to you as a convenience and that Ashray Living is not in charge of the information found on these other websites. This Policy does not cover these external websites, and we are not liable for the protection and privacy of any information you supply when visiting them. You must abide by the terms of use and privacy statement on any linked external website before using it.

G. CHANGING, REMOVING, AND FIXING YOUR PERSONAL INFORMATION

In the following ways, you can opt to limit how your data is collected or used:

By emailing us, you can request a review, correction, or deletion of your data. If your information changes or is incorrect, you must contact us as soon as possible to get it updated. Since it is exceedingly challenging to confirm your identity remotely, we typically won’t manually alter your personal information. Nevertheless, based on your account behavior and in compliance with applicable law, we may close your account and remove your personal information as soon as is practicable after receiving your request. To comply with the law, prevent fraud, collect any fees owed, resolve disputes, troubleshoot issues, aid in any investigations of any user, enforce our terms and conditions, and take any other actions otherwise permitted by law that we deem necessary in our sole and absolute discretion, we do retain information from closed accounts. However, you should be aware that you might not be able to edit or remove any requests, offers, comments, feedback, or other material that you publicly publish onto the Platform. You agree that Ashray Living shall not be liable for any personal information that was not included in your deleted and/or removed account but is still present on the Platform after we have deleted or removed your account.

H. WHAT DECISIONS DO I HAVE ABOUT HOW MY PERSONAL INFORMATION IS USED?

You may occasionally receive emails from us with promotions or information. By adhering to the opt-out procedures in the email, you can choose not to receive such emails. The processing of opt-out requests may take up to 10 business days. We may still email you about your account or any Services you have requested or received from us even if you choose not to receive emails from us about suggestions or other material we believe you would find interesting.

I. THIRD-PARTY AD NETWORKS

When you visit other websites in addition to our Platform, third-party ad networks that we are a member of may show you adverts based on your browsing habits. Presenting adverts for goods and services you might be interested in, this enables us and these third parties to target advertisements for you. Cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs, and other technologies may be used by third-party ad network providers, advertisers, sponsors, and/or traffic measurement services to track the performance of their ads and to tailor advertising content for you. The specific privacy policies of each third party, not Ashray Living’s Policy, apply to these third-party Cookies and other technologies. In addition to aggregate or non-personally identifiable data on visitors to our site and users of our service, we may give these third-party advertisers information about how you use our site and services.

J. INFORMATION SHARED WITH THIRD PARTY To negotiate, offer, and utilize the Services, you can share your personal information with others more easily thanks to the Platform. You may have to give your name, email address, phone number, or residential address to another user or third party in order for the service to be provided. Please be considerate of others’ privacy. You acknowledge that your usage of other users’ information will be limited to using the Platform’s Services.

K. PASSWORD

Your account’s password is the key. Use different numbers, letters, special characters, and their combinations while building your password. Additionally, NEVER reveal your password to anyone. If you do divulge your password or other private information, you are solely accountable for all acts made using your account. You might have little to no control over your personal information if you forget your password, and someone else might take legally binding action on your behalf. In order to change your password, you must notify Ashray Living right away if your password has been compromised for any reason.

L. USERNAME-GENERATED CONTENT

We encourage you to share content on our platform, including reviews, comments, photos, and other materials you would like to make publicly available. If you add material to our platform, all of the data you add will be visible to everyone who visits our platform. Ashray Living is unable to stop the use of your personal information in ways that would contravene this Policy, the law, or your right to privacy if you submit your content on our Platform or through our Services.

M. COMPLIANCES

The company Ashray Living has adopted adequate security standards and processes for the protection of its users’ data, earning it ISO certification. The Google API Services User Data Policy will be followed when Ashray Living uses any data obtained from the Google APIs.

N. AMENDMENTS AND UPDATES

The above-mentioned effective date serves as the start date for this policy. By updating this document, Ashray Living may from time to time modify this Policy at its sole discretion. On this page, Ashray Living will update its Platform Policy. Ashray Living encourages you to routinely check this Policy for updates. The provisions of the then-current Policy shall apply if you continue to use our Platform and/or give us Personal Information.